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Shipping Policy

Woof Books UK Ltd

Last updated: March 2026

Thank you for shopping with Woof Books UK Ltd. We aim to process and deliver your orders as quickly and efficiently as possible. Please read this Shipping Policy carefully.

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1. Order Processing

• Orders are usually processed within 1–3 business days (Monday–Friday, excluding public holidays).

• You will receive an email confirmation once your order has been dispatched.

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2. Shipping Rates

We offer two shipping rates for all UK orders, based on the size and weight of your items:

• £3.99 — Paperback books and Drawstring Adventure Bag, sent via Royal Mail Tracked 24 as a Large Letter
• £5.99 — Hardback books, Hand Puppets, Gift Sets, and Luxury Gift Wrap, sent via Royal Mail Tracked 24 as a Small Parcel

Shipping costs are displayed at checkout before payment.

Local Collection Free collection is available from our Rugby address. Select Local Pickup at checkout and we'll be in touch to arrange a convenient collection time. Please bring your order confirmation when you collect.

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3. Delivery Times

• Estimated delivery within the UK is 1–2 business days after dispatch via Royal Mail Tracked 24.

• Delivery times may vary depending on location, postal services, and seasonal demand.

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4. Delays

• While we do our best to ensure timely delivery, Woof Books UK Ltd cannot be held responsible for delays caused by postal services, customs, weather, or other factors beyond our control.

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5. Incorrect Address

• Please ensure your delivery address is correct when placing your order.

• We cannot guarantee replacement of orders delivered to incorrectly provided addresses.

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6. Lost or Damaged Orders

• If your order arrives damaged or does not arrive within a reasonable timeframe, please contact us immediately so we can work with you to resolve the issue.

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7. Contact Information

For any shipping enquiries or issues, please contact:
Email: info@woofbooksukltd.com
Website: www.woofbooks.co.uk